Operator found in breach of Marketing and Self-Exclusion LCCP
“The Gambling Commission has published its public statement following the conclusion of its investigation in to LeoVegas Gaming Limited (LeoVegas).
The Gambling Commission’s Chief Executive has said: “The outcome of this case should leave no one in any doubt that we will be tough with licence holders who mislead consumers or fail to meet the standards we set in our licence conditions and codes of practice. We want operators to learn the lessons from our investigations and use those lessons to raise standards. ”
LeoVegas, which is a licensed online casino, bingo and betting operator was found to have breached Licence Conditions and Codes of Practice as a result of the following activities:
LeoVegas has acknowledged the breaches and has implemented a number of changes to address the concerns identified, as detailed in the public statement.
The Gambling Commission has provided a detailed summary of good practice points for consideration by other remote operators, which include:
LeoVegas is to be pay a financial penalty package totalling £627,000. This includes £13,000 towards the Gambling Commission’s investigative costs and approximately £14,429 in respect of all funds held in self-excluded accounts to be returned to players, where possible, or to be paid to charities for socially responsible causes”.