BIIAB has developed a new qualification in response to demand from the industry and its regulators to provide an assessed training programme for full and part-time staff working in all licensed premises. A replacement for the Barpersons National Certificate, the qualification is suitable for all areas of the licensed retail.
The curriculum includes
- The nature of alcohol, the common measurements of alcohol content and the effect that it has on the human body
- The main issues in the 2003 Licensing Act as they relate to alcohol retailers and servers
- The law and consequences of breach, in relation to the protection of children, the sale, consumption, and other activities, and recommended forms of proof of age within licensed premises
- The importance of contributing as a socially responsible team member with regard to the promotion and service of alcohol, the consequences of breach of the law, and strategies which will help the responsible drink retailer
- How best to recognise and handle drunkenness of customers and the importance of doing so in relation to the law and the social responsibilities relating to the sale of alcohol
- The potential causes of conflict and crime, appropriate strategies that can be adopted to prevent or eliminate these and the importance of personal safety.
This half day course combines pre-course self-study and a face-to-face classroom session, plus a 30-minute examination. Refreshments are included.
Please call us on 0115 948 7400 for further details or to discuss course availability.