About Us General Information

Poppleston Allen is a ‘recognised body’ as defined in the SRA Handbook Glossary 2012, authorised and regulated by the Solicitors Regulation Authority in the UK

Our professional rules may be accessed at www.sra.org.uk/solicitors/handbook/code/content.page

Poppleston Allen is a 'recognised body' as defined in the Law Society's Solicitors Handbook 2015, authorised and regulated by the Solicitors Regulation Authority in the UK. The Partners of Poppleston Allen are solicitors authorised to practise in England & Wales, and regulated by the Solicitors Regulation Authority. The company's SRA number is 78244.

The Legal Ombudsman is an independent and impartial organisation with powers to resolve complaints about legal services when issues have not been resolved between a client and their lawyer. The Legal Ombudsman's contact details are as follows: PO Box 6806, Wolverhampton WV1 9WJ (postal address); 0300 555 0333 (telephone); enquiries@legalombudsman.org.uk (email); www.legalombudsman.org.uk (website). Clients of the firm are entitled to a copy of our complaints procedure on request. Normally, you will need to bring a complaint to the Legal Ombudsman within six months of receiving a final written response from us about your complaint.

We maintain compulsory professional indemnity insurance, details of this cover can be requested from Lisa Sharkey, Managing Partner, Poppleston Allen, 37 Stoney Street, The Lace Market, Nottingham, NG1 1LS; Telephone: 0115 953 8500 or email j.smith@popall.co.uk.

Details of the minimum terms for the compulsory insurance, including territorial coverage, can be found at www.sra.org.uk/solicitors/code-of-conduct/professional-indemnity/minimum-terms-conditions.page

ODR Clause
"If you are a client and we have made a contract with you by electronic means (website, email, etc.) you may be entitled to use an EU online dispute resolution service to assist with any contractual dispute you may have with us.

This service may be found at http://ec.europa.eu/odr.