About Us Client Feedback

This is what some of our customers think

Thank you very much to Poppleston Allen, especially to Richard Bradley for their professional approach to our needs and queries. We have received fantastic support and help in filling out our Operation Licence. Could not of done without their input. We have been told strategic way of getting our documents together, what we need and what gambling commissioner is expecting. Highly recommend.Elena Holt, Director and owner, Pot Luck Gaming Centre Limited
After receiving an email from the Gambling Commission threatening to revoke my gaming license in seven days over an administration error, I was advised by the Bingo Association to contact Poppleston Allen - it was the best advice I could receive. They took the problem out of my hands and into theirs and dealt with it with great efficiency and resolved the problem. I would like to thank Nick, Richard and Hannah for their excellent response and expertise. I would recommend them to anyone with licensing issues.Gary Armstrong, Managing Director Cavenbridge Ltd.
Since I joined Alliance in November 2016, Nick has always been at the end of the phone and available to help.  It is great to know that Poppleston Allen is supporting us, and to have Nick as part of our teamLinda Gosnell - Director of Alliance Gaming Solutions Limited
I remember how awesome @popall were in my M&B days. A great team XDonna Hewitson - Pub Donna
Suraj provides a great, efficient, professional service that endeavours to meet the needs of his clients, would highly recommend '5 stars’Jose Raido - Marbella Hotel Ltd
If I ever darken the licensed trade again I would want you by my side .Mark Williamson, ex. Zenzi Lounge
I just want to say thank you to you again. It was a pleasure and inspiring to have sat with you today. I'm really happy with the result and how you operated. Working with individuals like yourself gives people like me hope that there are people who are good at their job.Nadeem Ahmed, Cave Bar
Thank you for all the hard work completed by your team in taking over the work from the firm administering our estate in the south. We are now over 3 months into the change and all could not have gone better. Please pass on my personal appreciation to all involved for the great commitment that has been made by everybody at Poppleston Allen for achieving a seamless change.Andrew Nicholls , Previously Head of Security and Licensing for Mitchells & Butlers PLC
If Carlsberg did Lawyers...Great stuff, Steve.James Cuthbertson Operations Director at Dark Star Brewing Co Ltd
Many thanks and well done. On behalf of all of us here a big thank you for your advice and success, we’ll bask in it as long as we can.Nick Letchford, Director, The Dalston Victoria Ltd
We have been using Poppleston Allen for over 10 years for all our licensing matters. Graeme Cushion and his team have done an excellent job at managing this important aspect of the business. They provide advice and administration to a consistently high standard and have a very positive and pro-active approach.Marc Ward, Group Head of Acquisitions, Azzurri Restaurants Limited
It's like having God as my co pilot! Andre Blais, Director, Bodean's
Just wanted to say thank you for all your advice in the run up to our event. It all went smoothly thank god! Really appreciate you being so available for contact even when you were away!Sophie Bickerstaff, Pop-Up Event Manager, Soho House Group
I just would like to thank Andy and Angie for their support, help and the confidence they gave me just to actually go for the licence on the day. They were fantastic, professional and strong and we got the right result. I was able to contact them at all times before the hearing, in fact all through the application. They were friendly and they know their job. I was totally at ease with them. If for any reason I need help or advise I would not hesitate to contact them. If anyone thinks it's easy to do it on your own it is not; you need experts that know licensing Laws and are able to guide you through whatever obstacles are put in front of you. Many thanks to Poppleston Allen.Patricia Mee, Director, The Secret Garden
Poppleston Allen form a key part of the training and operational side of my business. From their legal column in BII BUSINESS, their eNews updates and the Licensed Trade Guide, which is a great day to day reference point for all our staff, I would highly recommend the services Poppleston Allen provide to any licensee or prospective licenseeDarran Lingley, BII Licensee of the Year 2011
Poppleston Allen recently obtained the Operating Licence for Trinity Gaming Consultants Limited, which will allow the business to substantially expand its interests in the UK. I am delighted with the efficient way in which Poppleston Allen handled the application and would continue to engage their services as the business expandsGlynn Mellor, Director, Trinity Gaming Consultants Limited
Poppleston Allen provide a quality legal service for our business. They understand our commercial demands and react quickly and effectively to our legal issues.Darren Breese, Director, and Matt Cole, Business Development Manager, Blueprint Gaming UK Limited
The team at PA were both professional in their service and effective in terms of getting the job done. What began as a very serious situation where we were facing potential prosecution ended up as a very positive discussion with the licensing authority in terms of developing a better system of work going forward.Andrew Lewis, Business Development Manager for County Estates Management
Poppleston Allen have been retained as University of Hertfordshire Students Union licensing solicitors for over ten years, and during that time have provided excellent advice on all licensable activities and areas within our organisation. The Union, in partnership with the University, recently applied for a 24 hour Premise license for the new Forum development. This was supported by Graeme Cushion's team and, after much debate, the licence granted fulfilled the requirements of both partners. A job well done!
Max Ross, University of Hertfordshire Students Union
Bourne Leisure have operated in partnership with Poppleston Allen for just under 10 years. Throughout this time, I have had absolute confidence that our regulatory compliance is in the safest possible hands. In turn this has allowed our Management Teams to concentrate on growing our business rather than worrying about statutory duties and responsibilitiesMark Harper, Operations Director, Bourne Leisure
Leeds University Union started working with Poppleston Allen in the summer of 2007. We had a number of issues we wished to resolve with our licences and felt that we needed to employ a specialist to guide us through this process. Throughout our time working with PA we have found them to be completely professional and they have helped us achieve all of our objectives with our licenses. I would thoroughly recommend them to anyone.Steve Keeble, Venues Manager, Leeds University Union
Poppleston Allen delivers an excellent legal service for our business. They understand the commercial demands of our business and adopt a proactive approach to all our licensing requirementsJudith Archibold, Legal Director, Parkdean Holidays Limited
The Operating Licence obtained by Poppleston Allen has allowed us to expand our business and the range of gaming equipment we provide to our customers. Poppleston Allen gave relevant advice and obtained our Operating Licence without any fussNassir Ghanchi, Chief Executive, Funhouse Leisure Limited (now Playnation)
After our experience with the Gambling Commission we knew our application for an operating licence would be difficult. Poppleston Allen prepared and submitted our application and represented us before the Panel, I am happy to say we are now fully licensed and legally supplying gaming machinesSimon Carr, Owner and Director of Coinfactory Limited

Now you know what our clients think of us, take a look at some of the comments we've received from Industry Bodies.